City of Houston - Public Works and Engineering

Public Works and Engineering > Resource Management > Utility Customer Service

Create an Online Profile


Step 1. Enter your full 12-digit utility account number, without dashes.
Utility Account Number:
Step 2. Enter ONE of the following forms of identification.
Social Security Number:
Fed.Tax ID Number (Commercial):
State Tax ID Number (Commercial):
Drivers License Number and State:
Step 3. Enter your email address.
Email Address:
Re-enter your Email Address:
Step 4. Choose a 4-digit numeric PIN Number for your account.
PIN Number:
Re-enter your PIN number:

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