Program (CAP)

Take charge. Conserve water. Save money.
Never be surprised by higher than expected water bills.

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Live Chat

Same service. Less waiting.
Chat with us via our website.
Same services available by
phone— without the wait.

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Mobile Access

Anytime. Anywhere. Even on the go!
Receive service alerts & bill reminders
View & pay your bill from your mobile device.

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My Account Services

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24 hours a day, 7 days a week
Services you need are a click away.

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Daily Water Main Shut Off
11 water main shut off scheduled for 4/24/2014. Click title for details on scheduled service outages.
311 Main Breaks
Click on Key Map number within the 311 Main Break Newsfeed to view on map. Best viewed with Google Chrome.
Water Quality Report 2012
Drinking Water Operations http://www.publicworks.hous
New Updates Now Available
Many new feature updates have been added for the website, Consumption Awareness Program (CAP), and mobile app including

Related Services

City of Houston
Official site of the City of Houston, Texas municipal government. Annise Parker, Mayor of Houston, Texas.
Houston 311
Non-emergency online city service directory and service request site.
ReBuild Houston
The City of Houston's plan to rebuild the city's drainage and street infrastructure in order to improve the quality of life and mobility for residents of the city through drainage and street improvements and maintenance.

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Help Videos

How to Verify the Accuracy of your Meter Readings