Program (CAP)

Take charge. Conserve water. Save money.
Never be surprised by higher than expected water bills.

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Live Chat

Same service. Less waiting.
Chat with us via our website.
Same services available by
phone— without the wait.

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Mobile Access

Anytime. Anywhere. Even on the go!
Receive service alerts & bill reminders
View & pay your bill from your mobile device.

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My Account Services

Always on. Always open.
24 hours a day, 7 days a week
Services you need are a click away.

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Daily Water Main Shut Off
Water main shut off scheduled for Wednesday 04/01/015.
New Website & Bill Change
Click here for information on the new wesbite & bill design COMING SOON!
Drainage Notification
Once you login, the printer-friendly link for your Drainage Charge Notification Letter will be at the lower right corner
Water Quality Report 2013
Drinking Water Operations http://www.publicworks.hous



Payment Services

Self-Service Requests

Usage History

Related Services

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Official site of the City of Houston, Texas municipal government. Annise Parker, Mayor of Houston, Texas.
Houston 311
Non-emergency online city service directory and service request site.
ReBuild Houston
The City of Houston's plan to rebuild the city's drainage and street infrastructure in order to improve the quality of life and mobility for residents of the city through drainage and street improvements and maintenance.

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Help Videos

How to Verify the Accuracy of your Meter Readings
How to Control Your Water Usage